It’s amazing to me how many people will deny reality in order to defend their prejudices and pre-existing notions. And there isn’t just one area of life that is vulnerable to this sort of reality denial; it can be everything from computers to cosmogony to theology.
Linux users have, for years, said it’s not the OS that is causing usability and productivity problems – it’s the lack of drivers. Of course, the average user doesn’t care why their printer doesn’t work, and is not going to blame HP for not supporting Linux, because their printer works just fine in Windows so it must be Linux’s fault that it doesn’t print.
Although the vast majority of the technology industry has come to the conclusion that Windows Vista is more trouble than it’s worth, some people defend it to the most ridiculous lengths. The driver defense comes up, just as with the Linux geeks from years past. “Vista is great, it just needs some drivers and people need to understand how to manage it. And the User Access Control dialog boxes aren’t very intrusive after you get used to clicking them every single session once per program or operation; people just need to get used to it. Of course, you can’t expect to run Vista on a machine with only one gigabyte of memory, no matter that the big box retailers sell 1GB machines with Vista Premium installed on them.” And so on.
No, people won’t learn the OS in order to work their applications; they just want to click a file and make it work. To assert otherwise is to deny the reality of how the vast majority of people approach computing, in favor of some ideal world where everyone takes a three-week course in Vista before they operate it, and never go to skeezy websites and always keep their virus software updated… Well, you know.
Oh, you thought I was going to talk about theology? Nah. PZ Myers can do that for me.